Sign In to Your 999taka Account
One mobile number and a one-time code put your account wallet, saved payment details and open tables back in front of you. Sign-in is built for the phone in your hand, and access follows local law and eligible regions in Bangladesh.
Paying In With Local Wallets
Deposits and withdrawals after login run through the wallets already on your phone. bKash, Nagad and Rocket each open a payment screen from the cashier: send to the number shown, confirm with your PIN, and the balance lands in your account wallet. No card, no bank. Keep the sender number identical to your registered login number and matching is automatic. Send from someone else's wallet and the credit waits for a manual check
How We Protect Your Sign-In
Your password is stored as a hash, and the connection between your phone and our servers is encrypted, so nobody on our side reads your credentials. Identity and wallet matching exist for a reason: they keep an account from being used by someone who happens to know the number. You stay in control of sessions too, and signing out from all devices in the profile tab ends a shared-phone login at once. If a payment looks wrong, the transaction reference in your wallet history is what a support agent needs to trace it.
Passwords travel over an encrypted connection and are stored hashed, never in plain text. A code sent to your number is required before a new device can open the account.
The name on your bKash, Nagad or Rocket account should match the name on your profile. Where it does not, we check before releasing a withdrawal instead of letting the request sit.
Swapping your registered number takes an SMS confirmation from the old SIM, or a support check when that SIM is gone. It is the single most useful protection on a login.
Sign out from all devices if you have used a friend's handset or a cyber cafe. Existing sessions end at once, and a fresh code is needed before anyone returns.
Where to Get Account Help
Account trouble is usually one of three things: a code that did not arrive, a wallet number that does not match your profile, or a password you cannot recall. All three have a path inside the account before you need to ask anyone. Resend the code, edit the saved wallet from the payment tab, or use the reset link on the sign-in screen. When that is not enough, live chat puts you in front of a person without leaving the page. Have your registered number ready, and a screenshot of the failed step saves a round of questions.
Live chat
Open chat before you sign in or after, whichever suits you. Describe the step that failed and paste the error text if one appeared; that shortens the back-and-forth considerably.
Email for wallet mismatches
Send the registered number, the wallet type, whether bKash, Nagad or Rocket, and a screenshot of the transfer. Name-matching cases are easier to settle in writing than over a rushed call.
Contact page and account messages
The contact page carries the same channels, and replies to password resets land in your account messages. If you cannot get in at all, email is the route that still reaches us.
What Happens When You Sign In
Opening an account takes one screen. You give a mobile number that works with bKash, Nagad or Rocket, choose a password, and we send a one-time code by SMS. Type it in and the account is live. No queue, no visit. Signing in later uses the same pair, number and password, plus a fresh code
whenever you log in from a device we have not seen before. What you see first is your account wallet. Balance, recent activity and the deposit panel sit on one page, so you are not hunting through menus. Payment details you save once are masked on screen and reused next time, which is why a
repeat bKash deposit after login takes a few taps rather than a full form. If the code never arrives, tap resend once and check that the number on file still belongs to you. Network congestion on Friday nights is the usual cause in Bangladesh, and the fix is patience, not a second account. Change your
password from inside the profile tab whenever you want; sessions on other devices drop immediately
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Number-first access Your mobile number is the login ID, so there is no separate username to remember. The same number receives the sign-in code and confirms wallet payments in bKash, Nagad or Rocket.
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Code on a new device A new phone or browser triggers an extra SMS code before the account opens. It adds one step and blocks anyone who holds your password but not your SIM card.
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Wallet and history together Once you are in, the wallet panel shows what you hold, what moved recently and which tables are still open, so you can pick up exactly where you stopped.
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Support you can quote Live chat and email sit inside the account and on the public contact page. Give your registered number and the team can follow the exact session you are describing.
Account
Opening an account takes one screen. You give a mobile number that works with bKash, Nagad or Rocket, choose a password, and we send a one-time code by SMS. Type it in and the account is live. No queue, no visit. Signing in later uses the same pair, number and password, plus a fresh code whenever you log in from a device we have not seen before. What you see first is your account wallet. Balance, recent activity and the deposit panel sit on one page, so you are not hunting through menus.
Open an accountYour details are encrypted for secure account access.
Sign-In Questions We Get Most
Our support desk answers a narrow set of login questions far more than anything else: codes that arrive late, a password that suddenly fails, a wallet number that does not match the profile, and what to do when a phone is replaced. The short answers below cover each of those. If your situation is different, chat opens from the same sign-in screen, and the terms page sets out the rules behind account access.
999taka Login
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.